Thanks for shopping on Xtenik.
Xtenik would like to offer you the great product at the best affordable price.
Before your purchase, it is better that you can read the review from Head-fi or any other places.
If there is any broken for the product or any defected, yes, we sure can make full refund to you or send you a new one in one day.
Different people will have different feeling on the sound, and due to the high value product we are selling, and the high import tax in China, the following return reasons will not be accepted,
-I am not happy with the sound, or I don’t like the sound.
-It is not the appearance that I like.
-Simply, I just want to return it.
…
or other reasons like that.
If you still have questions about the return policy, please send your email to service@xtenik.com